How to use SIL® to the maximum

09.04.2020

Hello! Alexey Matveev here. We all know and love SIL® (Simple Issue Language®) because of its routines that let us automate our actions in Atlassian Jira and Confluence. We write our routines in the SIL® Manager menu option, but most of us don’t use the other menu options that are available for SIL®. Let’s fix that....

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Double trouble

Double Trouble! Easily Copy Custom Field Value to Linked Issue

07.11.2018

The developers here at Cprime are really happy to announce a new feature available on Power Scripts™ for Jira 4.1.1 and SIL® Engine 4.1.1 which allows you to copy a custom field value to a linked issue. As any great Jira admin knows, the key to awesome task management is simplification! Take a moment to...

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Cprime Case Study

Case Study: Cprime Deploys Jira Service Desk The Trade Desk

09.06.2017

AT A GLANCE Industry: Online advertising technology Employees: 700+ Highlights of Engagement: A successful implementation of the Jira Service Desk dramatically improves customer satisfaction and leads to its deployment to all support departments.   EXECUTIVE SUMMARY In the fall of 2015, Cprime completed a fast 120-day implementation of Atlassian Jira Service Desk at The Trade...

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