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Let’s talk about how to create a survey, activate it, and see all surveys configured for a certain project. Prerequisites Ensure that your user has Admin permissions in the Jira project where you want to create a survey Ensure that you have Surveys for Jira installed and configured Creating a survey In the Jira project where...
You’ve just closed out a big project and you can’t wait to see how your users enjoy the new features. One week passes, then two weeks. Anxious, you hit up the Product Manager: You: “Hey, any word on how the new release is doing?” PM: “Let me check with marketing and support teams.” A week...
Bundling use case #1 – Power Scripts™ and Power Custom Fields® Turn Jira into a CRM or inventory tracker Bundling Power Scripts™ for Jira and Power Custom Fields® enables users to use Jira to store and retrieve information, turning Jira into something like a quasi CRM or inventory tracker. Using Jira to to collect data...
Customer feedback is essential to improving your operations and highlighting issues that you might otherwise miss. Jira Service Desk’s native customer feedback survey has very basic functionality only allowing for customers to respond to surveys using a non-configurable 1 – 5-star rating and a comment field to capture additional comments. This does not allow companies...
