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Surveys for Jira

Send, Aggregate, and Analyze Customized Survey Data

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Surveys for Jira

Surveys for Jira enables support teams to send, aggregate, and analyze survey data based on the feedback from customer satisfaction surveys. It is the most flexible and customizable survey app in the marketplace to track customer satisfaction and feedback.

Common Use Cases:

  • Define conditions when a customer satisfaction survey should be sent to your users
  • Brand your surveys to reflect your company style
  • Go custom – you can add unlimited questions to your survey, define question types, and make your surveys completely custom
  • Configurability – you can shape your surveys based on each particular project to work with simple or custom surveys, yes/no or more advanced settings, etc.
  • Permission handling – you can configure how much of user feedback and aggregated results and reports should be visible to the internal team

See the documentation for more information >

Hosting Options

  • Cloud
  • Server
  • Data Center

Compare the feature differences available for each hosting option >

Key features:

The Most Versatile Custom Surveys

Surveys for Jira can create unlimited questions of any type, modify rating scale, apply corporate branding, view client rating and feedback in the ticket, get analytics on customer satisfaction surveys, and more!

Visibility

See what your customers think of your support team’s quality.

Quick

One-click surveys have all data pre-populated for you.

Freedom

Use placeholders, select rating type, and scale, and brand your surveys to reflect the corporate style of your company.

Permissions

Define the level of visibility that best suits your needs, manage visibility of survey ratings, comments, survey reports, and more.

Handy

View survey results in the ticket, no need to look for your customers’ feedback in reports or emails as you have everything in hand.

Reporting

Measure average score, rank, view team leaderboard, and rating dynamics, analyze survey results with detailed table reports, or export to work with data further.

 

 

“Many settings and control options for the survey itself. Very well suited for our current purposes. The configuration is simple so that even Jira newcomers can quickly understand everything. The evaluation possibilities are still somewhat expandable. Support responds quickly, helpfully and friendly.”

– Natalia L.

Learn more >

Use in conjunction

FOR MAXIMUM POWER:

power scripts

Power Scripts™ for Jira

See how >

Issue History Collector™

See how >

Power Database Fields PRO® for Jira

See how >
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